Am waiting on my second Dell.... First one has been going strong for nearly five years, but is somewhat sluggish at startup and has developed a inch-wide stripe on the side where half the pixels are out.
Dell's EPP plan sent me an email the other day where (i am ashamed for this) Oprah's Friends could get 30 percent off this laptop. So I got one -- i5-450 processor, 6 GB memory, 720p screen, 500 GB hard drive (my current one is 80G)... oh, peacock blue cover instead of pink, thank you.
Found a coupon for $100 off and with a three-year advanced warranty, paid 866 including tax. Also got a deal on a 1.5 TB storage drive and got both for about 950.
And yeah, Dell's customer support sucks. The robots in Bangalore have no common sense, just the company line thanking you for your patience, and you can't get anyone in the US on the phone. But have really never had a major problem with one -- knock on wood.