Dirk Legume
Well-Known Member
I wondered whether to bring this up, but I find it really annoys me and where better to vent.
I was recently at a fast food place (I choose not to name them) and was trying to make a quick trip through the drive thru. I ordered 2 chicken sandwhiches "Plain with just cheese on them". The person taking my order obviously did not speak english as his primary language so I confirmed that they should be "plain with just cheese on them" (quoted because that is exactly what I said). I pull up, pay and head out, but decide I should stop and check as there were some language difficulties. Sure enough, not plain. So I park the car and go inside and there are 2 different languages being spoken inside besides english; east indian and spanish. I tell the girl at the counter that I "wanted these plain with just cheese on them". She laughed, and told someone in spanish something and I heard "Queso" which I know is spanish for cheese. The manager type she told hollers something to the back and a couple minutes later they give me back my sandwhiches.
I check again...
They have only cheese on them...no chicken. So they have to go back again.
I am not the biggest anti immigration guy you will find, but it frustrates me to no end when customer service people can not unterstand what I am saying. It is America for crying out loud, and we speak english here. Please try.
So, here is my dilemma. I am pretty sure I don't want to patronize the place anymore, but am trying to decide if I should send them a letter or e-mail telling them why. SJ nation, what, oh what do I do?
And, a bad song to make my point:
I was recently at a fast food place (I choose not to name them) and was trying to make a quick trip through the drive thru. I ordered 2 chicken sandwhiches "Plain with just cheese on them". The person taking my order obviously did not speak english as his primary language so I confirmed that they should be "plain with just cheese on them" (quoted because that is exactly what I said). I pull up, pay and head out, but decide I should stop and check as there were some language difficulties. Sure enough, not plain. So I park the car and go inside and there are 2 different languages being spoken inside besides english; east indian and spanish. I tell the girl at the counter that I "wanted these plain with just cheese on them". She laughed, and told someone in spanish something and I heard "Queso" which I know is spanish for cheese. The manager type she told hollers something to the back and a couple minutes later they give me back my sandwhiches.
I check again...
They have only cheese on them...no chicken. So they have to go back again.
I am not the biggest anti immigration guy you will find, but it frustrates me to no end when customer service people can not unterstand what I am saying. It is America for crying out loud, and we speak english here. Please try.
So, here is my dilemma. I am pretty sure I don't want to patronize the place anymore, but am trying to decide if I should send them a letter or e-mail telling them why. SJ nation, what, oh what do I do?
And, a bad song to make my point: