Moderator1
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- Joined
- Oct 13, 2002
- Messages
- 32,791
So the AC is on the fritz and we call the guy. Again. I hate this heat pump. Never seems to work right.
He comes out and tells me this part I can't pronounce is fritzed out. Has to be replaced. The heat works fine. The unit works fine. This piece, as I understand it, facilitates the switch from heat to cool.
700 bills I'm told.
Check the warranty, I say. Nope, this part is three years (unit is four years old).
Well, hell, I have to suck it up.
He orders the part, puts the unit back together and then comes in and tells me I was right! The part IS under warranty. Sweet, I think. Free repair.
Nope. I'll save 150. The PART is free. I still have to pay labor and pay for coolant.
Interesting. If the freaking part doesn't break, I don't need the labor or the coolant. So why do I have to pay for it when the part does break?
Still waiting on that answer but I'm not out of line on this. Am I?
He comes out and tells me this part I can't pronounce is fritzed out. Has to be replaced. The heat works fine. The unit works fine. This piece, as I understand it, facilitates the switch from heat to cool.
700 bills I'm told.
Check the warranty, I say. Nope, this part is three years (unit is four years old).
Well, hell, I have to suck it up.
He orders the part, puts the unit back together and then comes in and tells me I was right! The part IS under warranty. Sweet, I think. Free repair.
Nope. I'll save 150. The PART is free. I still have to pay labor and pay for coolant.
Interesting. If the freaking part doesn't break, I don't need the labor or the coolant. So why do I have to pay for it when the part does break?
Still waiting on that answer but I'm not out of line on this. Am I?