mustangj17
Active Member
- Joined
- Aug 13, 2007
- Messages
- 10,574
Just read an article about a Michigan McDonald's outsourcing the squak-box person to North Dakota.
A quick google search shows this thing is also happening at Jack-in-the-Box and has been going on at fast-food chains for a few years.
http://www.courant.com/features/hc-weboutsource.artjan28,0,6687292.story
http://www.lansingstatejournal.com/article/20090226/NEWS01/902260388&referrer=FRONTPAGECAROUSEL
I'm trying to figure out where the cost efficency is. It would cost more to have the telecommunications set up to do that, rather than pay someone $6.25 to stand there and take orders.
A quick google search shows this thing is also happening at Jack-in-the-Box and has been going on at fast-food chains for a few years.
http://www.courant.com/features/hc-weboutsource.artjan28,0,6687292.story
http://www.lansingstatejournal.com/article/20090226/NEWS01/902260388&referrer=FRONTPAGECAROUSEL
I'm trying to figure out where the cost efficency is. It would cost more to have the telecommunications set up to do that, rather than pay someone $6.25 to stand there and take orders.