Would you like fries with your outsourcing?

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mustangj17

Active Member
Joined
Aug 13, 2007
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10,574
Just read an article about a Michigan McDonald's outsourcing the squak-box person to North Dakota.

A quick google search shows this thing is also happening at Jack-in-the-Box and has been going on at fast-food chains for a few years.

http://www.courant.com/features/hc-weboutsource.artjan28,0,6687292.story

http://www.lansingstatejournal.com/article/20090226/NEWS01/902260388&referrer=FRONTPAGECAROUSEL


I'm trying to figure out where the cost efficency is. It would cost more to have the telecommunications set up to do that, rather than pay someone $6.25 to stand there and take orders.
 
mustangj17 said:
I'm trying to figure out where the cost efficency is. It would cost more to have the telecommunications set up to do that, rather than pay someone $6.25 to stand there and take orders.

I guess you get enough restaurants to sign on and that 10 cents an hour you are paying some schlub in Mumbai starts to add up.
 
Ace said:
mustangj17 said:
I'm trying to figure out where the cost efficency is. It would cost more to have the telecommunications set up to do that, rather than pay someone $6.25 to stand there and take orders.

I guess you get enough restaurants to sign on and that 10 cents an hour you are paying some schlub in Mumbai starts to add up.

I guess I can have a night job in Mumbai when my copy editing gig gets sent there.
 
Jesus Christ. Next up: Steve from India taking your order.

"Hello there my name is Steve. I am in charge today of taking your efficient determination of dining."
"What?"
"Your efficient determination of dining."
"Whatever. I want two chicken sandwiches..."
"What?"
"Two chicken sandwiches..."
"What?"
"TWO ****ING CHICKEN SANDWICHES!!!"
"Four chicken tenders..."
"No. TWO ****ING CHICKEN SANDWICHES!!!"
"That will be $52.42."
"NO YOU ****ING COCKSUCKER ALL I WANT IS TWO CHICKEN SANDWICHES!!!"
"Oh. I apologize for the delay and thank you for your patience. Two chicken sandwiches. Would you like anything else?"
"Yes. Large fries."
"Large milkshake..."
"No, large fries."
"I'm sorry sir we don't have Filet of Fish."
"NO YOU ****ING ASSHOLE I SAID LARGE FRIES. L-A-R-G-E F-R-I-E-S. I'LL ****ING COME THRU THERE AND ****ING KILL YOU!!!!"
"Thank you sir, I apologize for the delay. Let me get a manager."
 
A DOUBLE CHEESEBURGER, ONION RINGS AND A LARGE ORANGE DRINK!!!
 
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Why would they outsource it to North Dakota, the one place in the country with a labor shortage?
 
BYH said:
Jesus Christ. Next up: Steve from India taking your order.

"Hello there my name is Steve. I am in charge today of taking your efficient determination of dining."
"What?"
"Your efficient determination of dining."
"Whatever. I want two chicken sandwiches..."
"What?"
"Two chicken sandwiches..."
"What?"
"TWO ****ING CHICKEN SANDWICHES!!!"
"Four chicken tenders..."
"No. TWO ****ING CHICKEN SANDWICHES!!!"
"That will be $52.42."
"NO YOU ****ING COCKSUCKER ALL I WANT IS TWO CHICKEN SANDWICHES!!!"
"Oh. I apologize for the delay and thank you for your patience. Two chicken sandwiches. Would you like anything else?"
"Yes. Large fries."
"Large milkshake..."
"No, large fries."
"I'm sorry sir we don't have Filet of Fish."
"NO YOU ****ING ASSHOLE I SAID LARGE FRIES. L-A-R-G-E F-R-I-E-S. I'LL ****ING COME THRU THERE AND ****ING KILL YOU!!!!"
"Thank you sir, I apologize for the delay. Let me get a manager."

Surely your time could be spent doing something more productive.
 
mike311gd said:
BYH said:
Jesus Christ. Next up: Steve from India taking your order.

"Hello there my name is Steve. I am in charge today of taking your efficient determination of dining."
"What?"
"Your efficient determination of dining."
"Whatever. I want two chicken sandwiches..."
"What?"
"Two chicken sandwiches..."
"What?"
"TWO ****ING CHICKEN SANDWICHES!!!"
"Four chicken tenders..."
"No. TWO ****ING CHICKEN SANDWICHES!!!"
"That will be $52.42."
"NO YOU ****ING COCKSUCKER ALL I WANT IS TWO CHICKEN SANDWICHES!!!"
"Oh. I apologize for the delay and thank you for your patience. Two chicken sandwiches. Would you like anything else?"
"Yes. Large fries."
"Large milkshake..."
"No, large fries."
"I'm sorry sir we don't have Filet of Fish."
"NO YOU ****ING ASSHOLE I SAID LARGE FRIES. L-A-R-G-E F-R-I-E-S. I'LL ****ING COME THRU THERE AND ****ING KILL YOU!!!!"
"Thank you sir, I apologize for the delay. Let me get a manager."

Surely your time could be spent doing something more productive.

Like creating fake addresses and defrauding Quizno's? ;D
 
mustangj17 said:
mike311gd said:
BYH said:
Jesus Christ. Next up: Steve from India taking your order.

"Hello there my name is Steve. I am in charge today of taking your efficient determination of dining."
"What?"
"Your efficient determination of dining."
"Whatever. I want two chicken sandwiches..."
"What?"
"Two chicken sandwiches..."
"What?"
"TWO ****ING CHICKEN SANDWICHES!!!"
"Four chicken tenders..."
"No. TWO ****ING CHICKEN SANDWICHES!!!"
"That will be $52.42."
"NO YOU ****ING COCKSUCKER ALL I WANT IS TWO CHICKEN SANDWICHES!!!"
"Oh. I apologize for the delay and thank you for your patience. Two chicken sandwiches. Would you like anything else?"
"Yes. Large fries."
"Large milkshake..."
"No, large fries."
"I'm sorry sir we don't have Filet of Fish."
"NO YOU ****ING ASSHOLE I SAID LARGE FRIES. L-A-R-G-E F-R-I-E-S. I'LL ****ING COME THRU THERE AND ****ING KILL YOU!!!!"
"Thank you sir, I apologize for the delay. Let me get a manager."

Surely your time could be spent doing something more productive.

Like creating fake addresses and defrauding Quizno's? ;D

Hey, for those three minutes, two employees weren't standing around, doing nothing. Their boss would have been proud of me -- you know, after she figured out what I'd done.
 
mike311gd said:
Hey, for those three minutes, two employees weren't standing around, doing nothing. Their boss would have been proud of me -- you know, after she figured out what I'd done.

So would Bubba after you became his girlfriend in prison.
 
forever_town said:
mike311gd said:
Hey, for those three minutes, two employees weren't standing around, doing nothing. Their boss would have been proud of me -- you know, after she figured out what I'd done.

So would Bubba after you became his girlfriend in prison.

For a $4.79 sub? I'm pretty sure I'd walk.
 
As someone who worked the drive-thru mic a fair bit in my younger years:

It's a fudging cheap microphone. The person on the driver side needs to lean in a little bit and speak clearly.

When your driving sucks so bad that your car is six feet from the speaker, and you want your girlfriend to order for you from the passenger side in her cute little squeaky voice, of course we can't here you.
 
Will Michiganders be able to understand NoDaks?

"Uff-da. Oh boy, guess I messed up yer' order. Oh, for stupid. But I'll fix 'er right up, you betcha! You want a Tom and Jerry with that? Or some takeout tiger meat??"
 
there are donald's doing this in montana, I've been told. order box taker is somewhere in california.
 
mike311gd said:
BYH said:
Jesus Christ. Next up: Steve from India taking your order.

"Hello there my name is Steve. I am in charge today of taking your efficient determination of dining."
"What?"
"Your efficient determination of dining."
"Whatever. I want two chicken sandwiches..."
"What?"
"Two chicken sandwiches..."
"What?"
"TWO ****ING CHICKEN SANDWICHES!!!"
"Four chicken tenders..."
"No. TWO ****ING CHICKEN SANDWICHES!!!"
"That will be $52.42."
"NO YOU ****ING COCKSUCKER ALL I WANT IS TWO CHICKEN SANDWICHES!!!"
"Oh. I apologize for the delay and thank you for your patience. Two chicken sandwiches. Would you like anything else?"
"Yes. Large fries."
"Large milkshake..."
"No, large fries."
"I'm sorry sir we don't have Filet of Fish."
"NO YOU ****ING ASSHOLE I SAID LARGE FRIES. L-A-R-G-E F-R-I-E-S. I'LL ****ING COME THRU THERE AND ****ING KILL YOU!!!!"
"Thank you sir, I apologize for the delay. Let me get a manager."

Surely your time could be spent doing something more productive.

No...it really couldn't.
 
As long as the outsourced drive-box person doesn't call me ma'am at the end of the order, as 1 out of 4 do now, I'm OK with it. Seriously, I'm like 6-5 and well north of 300 pounds and I have a low voice. Next time it happens, I'm taking off my pants before I reach the window.
 
Fast-food workers are minimum-wage minions anyway. What kind of savings could it possibly mean???
 

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