Should I go back and pay for this?

[Pancamo]

If you get overcharged on a sale item do you go back and *****?

 

[MTM]

Basically cleaned.
It's a 2003 Corolla with 156,000 miles and the headlights were totally clouded.
Now they're as clear as new.

 

[forever_town]

I don't care if it's the ****ing Evil Empire, go back and pay up.

WFW.

If the powers that be at the store decide not to charge you the $20, let them tell you that.

 

[Oggiedoggie]

There's a little known policy that, if you leave your old car battery on the Wal-mart jewelry counter, they'll recycle it for free.

 

[Matt1735]

Go back and pay for it. It's an honest mistake.

 

[MTM]

I forgot to add, when the clerk checked me in, he said the headlight thing would be recorded on the work order as a bulb replacement, since they don't have the restoration in their computer system.
He said the cost would be readjusted at checkout.
There is a $1 charge for bulb replacement on my reciept.
The guy who checked me out is the guy who did the work, I believe.

 

[zeke12]

For those advocating that he go back and pay extra, one question:

They estimated the bill at $115, billed him $95. Had the work come out to $140, do you think they'd have charged him the estimated price or the full price?

Because it sounds to me like the guy just comped the lightbulb labor.

 

[KevinmH9]

I'll just be blunt about it.

**** em' [Walmart].

 

[shockey]

let it go.

or if you go back to correct the error, be sure to get gas money for the return trip.

if you think that's silly, consider your moral dilemma solved.

eff 'em. a $20 mistake? don't sweat it a moment longer. an amount more substantial? then we can talk.

 

[buckweaver]

For those advocating that he go back and pay extra, one question:

They estimated the bill at $115, billed him $95. Had the work come out to $140, do you think they'd have charged him the estimated price or the full price?

Because it sounds to me like the guy just comped the lightbulb labor.

Bingo. Plus, a lot of car-repair places will offer to comp a small charge if you agree to have the bigger operation done. I just had that happen last week at the place where I get my oil change. No big deal.

 

[luckyducky]

For those advocating that he go back and pay extra, one question:

They estimated the bill at $115, billed him $95. Had the work come out to $140, do you think they'd have charged him the estimated price or the full price?

Because it sounds to me like the guy just comped the lightbulb labor.

Bingo. Plus, a lot of car-repair places will offer to comp a small charge if you agree to have the bigger operation done. I just had that happen last week at the place where I get my oil change. No big deal.

I'm with you two. Some places will lessen the price on labor or something if they do multiple tasks (hell, some cars you have to remove the battery to change the lightbulb anyway...).

 

[Mystery_Meat]

Cashiers get fired over cashier errors. Unless you'd like to advocate for reporters getting fired for a factual error in a story, you shouldn't be so blithe about something that you would CERTAINLY have drama with had that $20 error gone against you.

 

[KevinmH9]

Cashiers get fired over cashier errors. Unless you'd like to advocate for reporters getting fired for a factual error in a story, you shouldn't be so blithe about something that you would CERTAINLY have drama with had that $20 error gone against you.

That or you were forced to pay for those errors. When I worked at the local gas station/convenience store in high school, when you had a "drive off" (someone not paying for the gas they pumped), it either came out of your paycheck or it went to the ATM and whipped out some cash. Worst job in my life.

 

[Boom_70]

What exactly is a "headlight restoration"? Sounds suspicious.

 

[zeke12]

But that isn't what happened, here.

It's not a situation where the guy's bank isn't going to match the register tape. Our narrator paid what was on the bill.

In this case, he merely was charged less than what was estimated. Not common, but it happens. And, as buckdub and ducky say, it happens fairly often when you're having multiple things done to a car -- often because they comp some of the simple labor.

My guess is the guy was either simply being nice or didn't know how to ring in the more expensive headlight charge, so rang in a cheaper service.

Either way, I think in this case, our guy is free and clear ethically.

 

[slappy4428]

The Walmart by me charges $20 to restore headlights. Ms Slappy checked into it a few weeks ago. Perhaps they misquoted you the first time...

 

[Boom_70]

I just had my car demagnified at Sears. $40 bucks for the whole car. Can already tell the difference.

 

[Mystery_Meat]

But that isn't what happened, here.

It's not a situation where the guy's bank isn't going to match the register tape. Our narrator paid what was on the bill.

In this case, he merely was charged less than what was estimated. Not common, but it happens. And, as buckdub and ducky say, it happens fairly often when you're having multiple things done to a car -- often because they comp some of the simple labor.

My guess is the guy was either simply being nice or didn't know how to ring in the more expensive headlight charge, so rang in a cheaper service.

Either way, I think in this case, our guy is free and clear ethically.

I was responding to those who said that since it was a cashier error, that meant he was in the clear. Or on the clear. Stupid Barry Bonds. If you think you might have been undercharged and the receipt says otherwise, then legally you're in the clear, but if you knew for sure that, let's say, they forgot to charge you for something, then morally you should go back.

 

[Trouser_Buddah]

I just had my car demagnified at Sears. $40 bucks for the whole car. Can already tell the difference.

For $40 I hope they checked the Johnson rod, too...

 

[RickStain]

But that isn't what happened, here.

It's not a situation where the guy's bank isn't going to match the register tape. Our narrator paid what was on the bill.

In this case, he merely was charged less than what was estimated. Not common, but it happens. And, as buckdub and ducky say, it happens fairly often when you're having multiple things done to a car -- often because they comp some of the simple labor.

My guess is the guy was either simply being nice or didn't know how to ring in the more expensive headlight charge, so rang in a cheaper service.

Either way, I think in this case, our guy is free and clear ethically.

I was responding to those who said that since it was a cashier error, that meant he was in the clear. Or on the clear. Stupid Barry Bonds. If you think you might have been undercharged and the receipt says otherwise, then legally you're in the clear, but if you knew for sure that, let's say, they forgot to charge you for something, then morally you should go back.

I'll start doing that the day someone calls me and says I accidentally overpaid them.