OK, so, I'm moving next Sunday. For the second time in three weeks, mind you. So I'm already fired up about life. Last night, went to the UHaul site, and despite the fact that I'll be moving near Boston on Labor Day, apparently there is a 17-foot truck that isn't being filled up by some college student's gear. Awesome, reservation all set up, great price, they'll call me (this) morning to confirm.
1 p.m. today, I get the call, private number so I didn't pick up. Message left with my confirmation number. "Call us back by 5 to confirm" they say. OK.
4:30, finally have a minute to make the call.
"ThankyouforcallingUhauljklasdglkjkaghold?"
Um, what? No, I don't need to be towed, I'm calling to confirm a reservation.
"OK sir, can you hold please?"
Oh, sure.
4:35
"(silence)"
Um, ****.
4:40: time for the budget meeting at work, gotta get off the line.
4:50: OK, let's give this another try.
"ThankyouforcallingUhaulwillyoupleasehold?"
Sure, buddy.
5:46. FIVE, ****ING, GET THE **** OUT OF HERE, FORTY-SIX, I've been on hold for 56 ******* minutes, "Sir, can we call you back?"
Uh, what? Yeah, fine.
"OK, we'll call you right back.
5:50: "Hi sir, this is Jasdgaskjlg from UHaul, how can I help you?"
"I need to confirm my reservation."
5:50:27: OK, thank you sir, you're all set for next Sunday.
I don't even know who to be angry at, because when the dude called me back, I could hear kids screaming in the background. I think he might have gone home to call me. Um, what?
If that truck isn't ready at 9 a.m. Sunday morning, well, everyone here gets to say they know someone in the big house for murder.
Unbe****inglievable.
1 p.m. today, I get the call, private number so I didn't pick up. Message left with my confirmation number. "Call us back by 5 to confirm" they say. OK.
4:30, finally have a minute to make the call.
"ThankyouforcallingUhauljklasdglkjkaghold?"
Um, what? No, I don't need to be towed, I'm calling to confirm a reservation.
"OK sir, can you hold please?"
Oh, sure.
4:35
"(silence)"
Um, ****.
4:40: time for the budget meeting at work, gotta get off the line.
4:50: OK, let's give this another try.
"ThankyouforcallingUhaulwillyoupleasehold?"
Sure, buddy.
5:46. FIVE, ****ING, GET THE **** OUT OF HERE, FORTY-SIX, I've been on hold for 56 ******* minutes, "Sir, can we call you back?"
Uh, what? Yeah, fine.
"OK, we'll call you right back.
5:50: "Hi sir, this is Jasdgaskjlg from UHaul, how can I help you?"
"I need to confirm my reservation."
5:50:27: OK, thank you sir, you're all set for next Sunday.
I don't even know who to be angry at, because when the dude called me back, I could hear kids screaming in the background. I think he might have gone home to call me. Um, what?
If that truck isn't ready at 9 a.m. Sunday morning, well, everyone here gets to say they know someone in the big house for murder.
Unbe****inglievable.