1. Welcome to SportsJournalists.com, a friendly forum for discussing all things sports and journalism.

    Your voice is missing! You will need to register for a free account to get access to the following site features:
    • Reply to discussions and create your own threads.
    • Access to private conversations with other members.
    • Fewer ads.

    We hope to see you as a part of our community soon!

Serious computer help needed....my computer keeps shutting down

Discussion in 'Anything goes' started by JR, Jan 25, 2010.

  1. JR

    JR Active Member

    I have to type fast before my computer crashes again.

    It's a Dell with Microsoft XP Professional. By computer standards it's 5 million years old--seven.

    So, my computer sends me this message:

    "Windows must restart because the DCOM server process launcher terminated unexpectedly. The shutdown was initiated by NT Authority/System".

    It shuts down, reboots and then I may get anywhere from five minutes to two hours before it does it again.

    I know it's serious but I'm sure one of the computer experts at sj could give me some direction--besides get a new computer.

    Is it fixable? Should I take it into a computer store or can I fix it myself?

    Thanks.
     
  2. Rosie

    Rosie Active Member

    Try doing a system restore.
     
  3. JR

    JR Active Member

    Rosie, I'm sorry but I'm a computer idiot. What's that mean?
     
  4. 2muchcoffeeman

    2muchcoffeeman Active Member

    Sounds like Blaster or something similar. 2003 called and it wants its virus back. Could be a more recent trojan, too.

    Open a DOS prompt; anytime it tries to shut down, switch to the DOS prompt window and type shutdown -a to abort.

    Download and run MalwareBytes.
     
  5. JR

    JR Active Member

    OK.
    Next dumb question..how do you open a DOS prompt? (covering face in shame)

    I can do the download and run thing.
     
  6. 2muchcoffeeman

    2muchcoffeeman Active Member

    Short way to a command line: hold down the Windows-logo key and press R.
     
  7. OTD

    OTD Active Member

    You can also type a prompt by going to Start menu, then clicking Run. System restore might work, but you must restore it to a point before the trouble started, if you can do that. Go to Start menu-->Help and Support-->Fixing a Problem-->Using System Restore to Undo Changes.

    In the meantime, next time you fire it up, when it's still running, start saving all your files to flash drives or some other medium. This will be handy in case the problem's so bad you need to reinstall Windows, which I had to do for someone over the weekend.
     
  8. 2muchcoffeeman

    2muchcoffeeman Active Member

    Win key + R is faster, though.

    But deal with the possible infection first, of course. :)
     
  9. JR

    JR Active Member

    Thanks folks. I'll try it this evening.
     
  10. Huggy

    Huggy Well-Known Member

    I did a system restore on my machine last month and it worked. I'll second the Malwarebytes mention too.
     
  11. JR

    JR Active Member

    If it's good enough for you then it's good enough for me.
     
  12. Huggy

    Huggy Well-Known Member

    Worked like a charm for me. Bonne chance.
     
Draft saved Draft deleted

Share This Page