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Gannett's "Center of Excellence"

Discussion in 'Journalism topics only' started by BRoth, Oct 26, 2007.

  1. BRoth

    BRoth Member

    Sounds like a great place to be awesome.

    I just heard about this. Has anybody heard of the "Center of Excellence?"


    A corporate initiative to consolidate the customer call centers of the local newspapers into three specialized Centers of Excellence to handle inbound customer calls, for a variety of Gannett publications. Calls will be routed to the Center of Excellence in Louisville, KY. Gannett newspapers in Wilmington, Salisbury, Lafayette, Palm Springs, Visalia/Tulare, Binghamton/Ithaca/Elmira and Muncie have already moved their operations to the Louisville Center of Excellence.

    Maybe I'm late to this game.
  2. Barsuk

    Barsuk Active Member

    They tried out some different names, but "Center of Layoffs" and "Center of Budget Cuts" didn't have the same ring. Gannett is so deplorable it's disgusting.
  3. FishHack76

    FishHack76 Active Member

    Gannett and Center of Excellence sound like an oxymoron.
  4. Captain_Kirk

    Captain_Kirk Well-Known Member

    Center of Excellence was a term that was in vogue around 1999.

    Good to see they're only about a decade behind the curve.
  5. Unfortunately, Center Of Dickheads was taken.

  6. Armchair_QB

    Armchair_QB Well-Known Member

    So I guess "Seventh Ring of Hell" was already taken?
  7. HejiraHenry

    HejiraHenry Well-Known Member

    Which puts me in mind of this:

  8. pressmurphy

    pressmurphy Member

    Rochester just moved its call center to the Louisville CoE this week on the heels of moving most of its accounting dept. to Binghamton.

    It wasn't all that long ago that Rochester was still regarded as Gannett's flagship, even after moving corporate HQ to Washington, D.C. Now it's just a place where careers go to die.
  9. Small Town Guy

    Small Town Guy Well-Known Member

    Sounds a lot like the first annual Montgomery Burns Award for Outstanding Achievement in the Field of Excellence.
  10. Armchair_QB

    Armchair_QB Well-Known Member

    I always thought the DM Register was considered the flagship.
  11. pressmurphy

    pressmurphy Member

    Nah, DMR has only been soul-less since 1985.
  12. DanOregon

    DanOregon Well-Known Member

    So much for local, local, local...
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