Can the phone company do math???

Apparently, Verizon doesn't know the difference between 0.002 cents and 0.002 dollars. This didn't make this guy happy.

Here's his check:



And here's an audio file of his phone call:

http://media.putfile.com/Verizon-Bad-Math

Here's a transcript of his call:

http://www.verizonmath.com/transcript.htm

 

After reading the transcript, Verizon deserves what it gets...

 

Is the education system really failing us as that would indicate?

 

That's some of the funniest stuff I've ever read. Though I could see how over the phone that could get highly confusing.

 

The people he was talking to are idiots, but it seems like he could have explained it a little better too.
Maybe say, ".002 cents means if I used it for 1000 minutes, I'd owe two cents. .002 dollars means if I used it for 1000 minutes, I'd owe two dollars. That's a big difference."

 

Agreed. But trying to teach math over the phone can't be easy.

 

Now that, I understood.

 

I thought his metaphor about paying 20000 dollars for a car versus 20000 pennies was right on and should have cleared things up by then. Or, I dunno, maybe we shouldn't assume floor managers at Verizon have a high school education?

 

I like his memo line. I think I should start signing all my checks like that. WHAT NOW, BITCHES.

 

I thought his best bet was when he was using one cent times 100 kb = one dollar. Compare that to how much less .002 is than .01.

How dumb are these people?

 

Opie and Anthony played his call maybe a month back.
He was purposely confusing and was also condescending.
And if I am Verizon and get a check like that, I send it back, postage due.

 

I don't think he was confusing or condescending. I thought he was incredibly patient.