Can the phone company do math???

[ondeadline]

Apparently, Verizon doesn't know the difference between 0.002 cents and 0.002 dollars. This didn't make this guy happy.

Here's his check:

And here's an audio file of his phone call:

http://media.putfile.com/Verizon-Bad-Math

Here's a transcript of his call:

http://www.verizonmath.com/transcript.htm

 

[slappy4428]

After reading the transcript, Verizon deserves what it gets...

 

[Big Buckin' agate_monkey]

Is the education system really failing us as that would indicate?

 

[Angola!]

That's some of the funniest stuff I've ever read. Though I could see how over the phone that could get highly confusing.

 

[ADifferentOkie]

The people he was talking to are idiots, but it seems like he could have explained it a little better too.
Maybe say, ".002 cents means if I used it for 1000 minutes, I'd owe two cents. .002 dollars means if I used it for 1000 minutes, I'd owe two dollars. That's a big difference."

 

[Big Buckin' agate_monkey]

The people he was talking to are idiots, but it seems like he could have explained it a little better too.
Maybe say, ".002 cents means if I used it for 1000 minutes, I'd owe two cents. .002 dollars means if I used it for 1000 minutes, I'd owe two dollars. That's a big difference."

Agreed. But trying to teach math over the phone can't be easy.

 

[John]

The people he was talking to are idiots, but it seems like he could have explained it a little better too.
Maybe say, ".002 cents means if I used it for 1000 minutes, I'd owe two cents. .002 dollars means if I used it for 1000 minutes, I'd owe two dollars. That's a big difference."

Now that, I understood.

 

[goldglovechipper]

I thought his metaphor about paying 20000 dollars for a car versus 20000 pennies was right on and should have cleared things up by then. Or, I dunno, maybe we shouldn't ashume floor managers at Verizon have a high school education?

 

[Mystery_Meat]

I like his memo line. I think I should start signing all my checks like that. WHAT NOW, BITCHES.

 

[audreyld]

I thought his best bet was when he was using one cent times 100 kb = one dollar. Compare that to how much less .002 is than .01.

How dumb are these people?

 

[markvid]

Opie and Anthony played his call maybe a month back.
He was purposely confusing and was also condescending.
And if I am Verizon and get a check like that, I send it back, postage due.

 

[Montezuma's Revenge]

I don't think he was confusing or condescending. I thought he was incredibly patient.