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Frank, you and I would at least agree on this: Identity problems are precisely what's causing newspapers to fail. From what we cover to how we cover it to how we allocate resouces to get the job done, we don't know what we are or what we want to be. So, we wind up trying to be many things. And...

When it comes to ideas and innovation -- real innovation, not rehashing -- a response like "that's absurd" underlies why we have such a poor relationship with readers. We think we know best. We think readers are stupid. We forget that outside our newsrooms, we're real people just like them. But...

It amazes me how short-sighted some people are in here. Seems as if any bold idea or new way of doing something gets criticized. Paul Galvin, co-founder of Motorola, had it right: Any change is good change, because it means there's movement -- sometimes in the right direction, sometimes in the...