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Tim Hortons bans complaining customer for life

Discussion in 'Sports and News' started by Huggy, Feb 8, 2010.

  1. Huggy

    Huggy Well-Known Member

    New Brunswick man bitches three times about the quality of the Tims decaf coffee to the owner who bars him from both his stores.

    Guess the owner doesn't think the "customer is always right" and in this case, I think it's his place he can do what he wants.

  2. service_gamer

    service_gamer Well-Known Member

    Speaking from plenty of restaurant experience, I assure you that the customer is never right. That is, perceived mistakes or out-and-out lies by customers dwarf the number of actual mistakes; and a good restaurant wouldn't stay in business if it didn't rectify the mistakes. I'm with Larry David when he says that workers are taught to believe in the myth of 'the customer is always right' "when in fact the customer is usually a moron and an asshole."
  3. Sam Mills 51

    Sam Mills 51 Active Member

    This customer certainly got punched in the Timbits.
  4. Beef03

    Beef03 Active Member

    Who drinks decaf anyways?
  5. trifectarich

    trifectarich Well-Known Member

    Wonder what the owner would have done if more than one person had complained.
  6. doctorx

    doctorx Member

    The customer is always right only in the newspaper business.
  7. bagelchick

    bagelchick Active Member

    As we used to always say..."the customer is not always right, but is NEVER wrong".
  8. JR

    JR Well-Known Member

    I didn't even know Tim's sold Decaf.
  9. Armchair_QB

    Armchair_QB Well-Known Member


    Mister, if you don't shut up I'm going to kick 100 percent of your ass!
    Last edited by a moderator: Dec 15, 2014
  10. JR

    JR Well-Known Member

    This made me laugh.

    Guy sets up a meeting at corporate with the store owner and instead of listening to the guy's complaint, the owner slaps him with a no-trespassing letter.
  11. Huggy

    Huggy Well-Known Member

    I wouldn't drink it, that's for sure. I have had some burnt coffee from Tims before but if it was something that happened all the time I wouldn't go there anymore. I'd vote with my wallet.
  12. 2muchcoffeeman

    2muchcoffeeman Active Member

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