Processing jpeg photos

This summer I've received more courtesy photos than ever. Usually, I'm able to publish them, but it seems like more and more frequently, when I try to open the jpeg file to process it in Photo Editor, I'm unable to open the file and see a message that says "image too large (too many bytes)."
It used to be I'd get one of those every once in a while, but this summer, I've had at least one such photo each week. I replied to one person, asking them to send me a smaller photo. They didn't know what to do and I didn't either.
Is this happening more often because the computers we have at work aren't new enough, because I don't know what I'm doing or because the people sending these photos don't know what they're doing?
Also, when a reader submits something in an attachment you can't open (and yes, I do have a written policy in the paper each week about what kind of attachments we can accept. With jpegs, the problem is usually the opposite, the images are too small), to what length should you be willing to go to make sure what they sent you gets in the paper?

 

SP: Can you get your hands on a copy of Photoshop? I don't have problems opening jpegs that are either very small or very large.

 

Don't leave the JPEGs in the fixer so long when processing. It'll ruin them.

 

We've always used Photo Editor.

 

I'll have to check with our computer people. I'm not allowed to add any programs on my computer without authorization.

 

To echo the masses: Use photoshop. It will improve your image-handling life tenfold.

 

Are you talking about this program? http://pho.to/editor/

If so: ¡Ai yi yi!

 

Yeah, there are plenty of options out there, but tech guys usually get uptight about any open source freeware for some reason. You're probably screwed.

 

Sounds like you could use another program: ResumeMaker.

 

I use Irfanviewfor the simple stuff, like opening files, cropping, saving in different formats; I think it works for just about everything, and it is freeware. For some of the more advanced editing effects, you probably need Photoshop though.

 

I know this is a little late, but I wanted to offer up the online editor at https://www.photoshop.com/

It's not perfect, but it's workable, and wouldn't require you to install anything.