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Policing the Geek Squad

Discussion in 'Sports and News' started by slappy4428, Jul 22, 2007.

  1. slappy4428

    slappy4428 Active Member

    Kinda creepy...

    Some allege Geek Squad agents copy your files

    Geek Squad gives its technicians badges, calls them agents and dresses them in a uniform. But some Geek Squad troubleshooters have acted less than police-like with some customers' computer files.
    Best Buy's computer trouble-shooters face claims that some technicians copied porn, photos and music from customers.

    By Chris Serres, Star Tribune

    Last update: July 22, 2007 – 6:08 AM

    When Best Buy Co. Inc. bought the Geek Squad five years ago, the two companies pledged to "protect the world from the assault of computerized technology." Geek Squad "agents" even wore badges and drove vehicles resembling police cars.

    But as this squadron of techno-nerds has mushroomed into the largest collection of computer troubleshooters in the world, it has become increasingly difficult for the firm to police its own employees.

    In recent months, allegations of agents copying pornography, music and alluring photos from customers' computers have circulated on the Internet. Some bloggers now call it the "Peek Squad."Any attractive young woman who drops off her computer with the Geek Squad should assume that her photos will be looked at," said Brett Haddock, a former Geek Squad technician.

  2. markvid

    markvid Guest

    Why does this not surprise anyone?
    If you don't want anyone to see anything personal you have on your machine, move it off of there before you let it out of your hands.
  3. Football_Bat

    Football_Bat Well-Known Member

  4. 2muchcoffeeman

    2muchcoffeeman Active Member

    Or learn to do the work yourself.
  5. Perry White

    Perry White Active Member

    http://consumerist.com/consumer/geek-squad/ has been all over this (& is mentioned in the article)
  6. chazp

    chazp Active Member

    [blue]They're Geeks, they need porn off other people's computers, because they can't get sex any other way.[/blue]
  7. Chi City 81

    Chi City 81 Guest

    Can someone disable his blue-font ability?
  8. Eagleboy

    Eagleboy Guest

    These guys are a sham. Took my money, didn't fix my problem and then wouldn't refund the money when I told them it wasn't fixed.

    Reason No. 24,225 why I boycott Best Buy for any product that has a chance of going awry.
  9. sportschick

    sportschick Active Member

    We can only hope.
  10. alleyallen

    alleyallen Guest

    Well, in my some people's cases, they can't get the computer up and running long enough to delete the porn.
  11. T2

    T2 Member

    Right. As one of the linked articles says: "If you've got stuff you don't want strangers to see (or copy or steal), encryption is your friend. By the time your PC needs repair, it will be too late to lock down."
  12. Rosie

    Rosie Active Member

    I would never, never allow the Geek Squad to come within 100 miles of a computer I own.

    A relative of mine has had them work on her computer and each time they created a bigger mess.

    Just one more reason I'm glad I am computer literate.
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