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Newspapers are a business, not a library

Discussion in 'Journalism topics only' started by flexmaster33, Sep 1, 2018.

  1. hondo

    hondo Well-Known Member

    Late on this but God forbid we should help or cater to our customers. Your post is why our business is in the shitter.
     
  2. jr/shotglass

    jr/shotglass Well-Known Member

    Oh, there are myriad reasons why your business is in the shitter.

    Ad departments fully rely on online ads, which wipes out the opportunity for the mom-n-pop organization to advertise with them.

    News organizations suddenly throw up paywalls and expect everyone to shell over the cash without blinking when they've been giving the milk away for free.

    When profit margins begin to drop, everyone panics and don't even try to make their sprints away from print journalism transparent.

    Slide shows.

    Slow-loading websites.

    Social media, and the mouth-breathers who equate it with journalism.

    Millennials.

    Donald Fucking Trump.

    Executives telling you that this a new, challenging and exciting time to be in journalism.
     
    Last edited: Sep 19, 2018
  3. cjericho

    cjericho Well-Known Member

    Little bit harsh critique, but Hondo definitely has a valid point. Can see being upset with calls for free info, but
    customer service could matter a little when pretty much no one buys the paper anymore. Delivered the paper
    as a kid. My route was 4-5 blocks away from my house. If there were 20 houses on a block, 12-15 got the paper.
    Now it's probably not even two. Parents live in the same house. They and one neighbor across the
    street are the only ones on the block who still get the paper delivered.
     
    Last edited: Sep 19, 2018
  4. jr/shotglass

    jr/shotglass Well-Known Member

    Thanks, I forgot.

    Customer service so substandard that they don't even care that your newspaper is delivered to homes only three days a week.

    I take perverse delight in getting phone calls from the local newspapers looking for subscribers.
     
  5. da man

    da man Well-Known Member

    Donald Trump is responsible for the imminent death of the newspaper business?
     
  6. jr/shotglass

    jr/shotglass Well-Known Member

    He sure as shit ain't helping it, da man. He did win the presidential election, you know ... he has citizens who listen and parrot what he says.
     
  7. jr/shotglass

    jr/shotglass Well-Known Member

    The poster does not agree with or support the views of this T-shirt. But it might give you an idea of what I'm saying.

    upload_2018-9-19_16-48-52.jpeg
     

    Attached Files:

  8. da man

    da man Well-Known Member

    The newspaper business has been a dead man walking for a good 10 years now.
     
    Doc Holliday likes this.
  9. cjericho

    cjericho Well-Known Member

    Why is it that newspapers just seem to be getting smaller and charging more, but the same isn't happening
    with magazines? SI is a lot smaller than it used to be, but it also is cheaper. Guess the cover price has
    gone up, but you can subscribe for less than $20 a year. Don't feel like looking it up (not even sure if you can)
    but it was probably double that 20 years ago.
     
  10. Fredrick

    Fredrick Well-Known Member

    Nobody likes to hear this, but it's not the newsroom that has caused the death of the fishrag. Horrific customer service as you say has been a MAJOR factor. Some people expect to receive what they are paying for on their porch and not in the street (or not delivered at all). It's just disgraceful as well as salespeople being the dregs of the business. A fishrag salesperson is unmotivated (for the most part), overmatched and doesn't believe in the product he/she is selling. Meanwhile suits ... don't attack that problem. Make your reporters take a few more videos and pictures. It's all about the newsroom you know (one big LOL).
     
  11. Fredrick

    Fredrick Well-Known Member

    Fredrick supports this poast.
     
  12. Severian

    Severian Well-Known Member

    No way. If anything, he and his presidential antics have reinvigorated newspapers, specifically the bigger ones.
     
    Doc Holliday likes this.
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