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If you ever use CSA Travel Protection ...

Discussion in 'Anything goes' started by buckweaver, Oct 12, 2009.

  1. buckweaver

    buckweaver Active Member

    Maybe you shouldn't. Here's why:

    http://www.laobserved.com/biz/2009/10/stunning_cruelty.php

     
    buckweaver, Oct 12, 2009
    #1
  2. bagelchick

    bagelchick Active Member

    I hate it when companies don't do the right thing because they get so bogged down on following the rules. They deserve all the bad PR that they're going to get from this.
     
    bagelchick, Oct 12, 2009
    #2
  3. The Big Ragu

    The Big Ragu Moderator Staff Member

    Which is why that has to be the crummiest-run company in history. Good business isn't sticking to the "rules are rules" mantra to avoid paying the claim. A smart business would have been anticipating the PR hit -- people starting negative threads on message boards about their company -- and finding a way to cut this guy a check.

    You can reasonably guess that they cost themselves a lot more by not paying his claim than if they had.
     
    The Big Ragu, Oct 12, 2009
    #3
  4. sportsguydave

    sportsguydave Active Member

    Something the bean counters of the world will never grasp. This should have been setting off bells and whistles all over the place. They deserve all the karma coming their way...
     
    sportsguydave, Oct 12, 2009
    #4
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