How NFLshop.com ruined Christmas

Don't use it. Here's why:

Last Monday I placed a big order on NFLshop.com A bunch of gifts, plus a hoodie for me, A hat for the kid. Lots of stuff. Several hundred bucks were spent. Part of it was paid on a gift card; the rest on PayPal. I was going to pay by credit card but I had some extra money kicking around on PayPal so when it was offered as an option, I figured, hey, why not.

The next day, I got an e-mail saying that my order had been canceled because "the following items are unavailable"

... and it proceeded to list all 10 things I'd purchased.

But the gift card had a zero balance, and my PayPal account was still missing the rest.

So I e-mailed back.

24 hours later, I got a computer generated response that tried to answer the question. It didn't, but it said to contact them if it didn't. So I e-mailed back.

24 hours later, I got another e-mail saying, basically, "oh, yeah, we don't read e-mails. Call us."

So I called.

The gift card will have money back on it in 10 business days, they said. As for PayPal: "Oh, we don't do anything with them. That's all online. You'll have to contact them."

So I called. My expected wait time was "more than one hour," the friendly voice said.

So I e-mailed. I would get a response in 2-3 days, they said.

And I did. Computer generated. Not at all helpful. So I wrote back and was told to wait 2-3 days.

And now, they say, I'll be getting my money back.

On Jan. 28, 2008.

F the NFL Shop.

 

Just in time to buy your Super Bowl gear!

 

That's downright pitiful. What a scam.

 

Yeah, and by then everything will be on sale!

Dude, NFL Shop just helped YOU out. You should be more grateful.

 

I ordered shoes from them a couple of weeks back. Didn't have any problems. Shoes arrived within five days. Of course I wasn't buying any Pats gear [as I suspect MMSw was].

 

The Patriots hoodie, as a matter of fact. Except instead of BB, I would have had it mongrammed MMSW (no, not really.)

 

What kind shoes do you order at NFLShop.com?

 

I ordered a Jets jersey last year, and not only did I get the wrong player's jersey, but the wrong color, too. How fucking hard is it to send a Ben Graham jersey?

They got the Nick Mangold jersey right this year, though.

 

Now that's a fanboi.

 

At least it's not those Crocs with the team colors and logos.

 

I'm still waiting on my Ron Mexico jersey for some unknown reason.