Director of Ticket Operations, VCU

In an effort to help our members who are looking for non-media jobs, there's this. Last guy - an absolute jewel of a person - is headed to Cincinnati as an assistant AD for the business side. I'm sure my old job will be next up!

In an effort to attract female and minority candidates, the VCU Athletic Department would like your assistance in getting the word out that we are recruiting candidates for the position of Director of Ticket Operations . If you know of any qualified applicants that would be interested in applying for this position, please forward the below position description to them. The instructions on how to apply for the position are within the body of the advertisement. Thank you in advance for your assistance!


Virginia Commonwealth University’s Department of Athletics is accepting applications for the position of Director of Ticket Operations. The primary responsibilities of the successful candidate will include: oversee all ticket sales campaigns for the Athletic Department – men’s basketball and all other varsity sports; develop and implement ticket sales plan to grow season tickets sales; develop and implement group ticket sales plan to increase attendance at all ticketed sports; maintain a system of internal and external controls within the ticket office to ensure proper accounting and auditing procedures are followed; maintain accurate records in compliance with University, State, CAA and NCAA standard policies and procedures; develop and implement a system to promote impeccable customer service in every aspect of our ticket operation; supervision of all aspects of ticketing, including but not limited to, printing of tickets, and seat assignments and priority seating procedures in conjunction with the Athletic Advancement staff; ensure that the ticket operation works in full compliance with the policies of VCU Athletics, The Colonial Athletic Association and the NCAA; oversee the management of the Athletic Department customer database; oversee the deposit of revenues and gifts to the Athletic Department and monitor accounts receivable and all related reporting; supervise the Assistant Ticket Manager as well as hourly workers and interns; oversee game management for a yet to be determined sport; assist in development and implementation of marketing plans to increase attendance and revenues for athletic events; assist in the marketing of special events in conjunction with the Siegel Center staff; and additional duties as assigned. Bachelor’s degree required, master’s preferred. Paciolan ticketing system experience preferred. Ticketmaster ticketing experience preferred. Minimum of two (2) years experience in a Division I ticket office required. Strong oral and written communications skills required. A letter of application, resume, and three (3) letters of recommendation should be sent to Kate Tucker, Search Coordinator, Virginia Commonwealth University, Department of Athletics, 1200 West Broad Street, P.O. Box 843013, Richmond, VA 23284-3013. The application deadline date is April 26, 2009. Virginia Commonwealth University is an equal opportunity/affirmative action institution. Women, minorities, and persons with disabilities are encouraged to apply.